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About HPT | PT | IT | Timeline | Analysis Models | Non-Instructional
Instructional
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Instructional

Instructional interventions are those efforts that result in teaching participants about a specific subject. These types o interventions including e-learning, classroom training, web-based tutorials, on-the-job (or sit-with-Sue) training, and other such activates found within a learning environment such as games and simulations.

Within class, Dan Hardin offered several Instructional Summaries.

Benjamin Bloom's Taxonomy of Instructional Objectives, typically used during the design phase of instructional design, assists designers in defining the sequence of instruction and selecting and writing objectives for the instructional material. A designer could use Bloom's list to begin with simple cognitive skills and gradually move to more complex skills. The graphic shown is a combination of the original and revised version of Bloom's Taxonomy in a single graphic. In addition, Hardin has offered a summary on Robert Mager's concepts, construction of performance objectives (behavior, conditions, and criteria), in preparing instructional objectives.

Robert Gagne offered his Nine Events of Instruction that he believed should be present in all instruction. Gagne identifies five major categories of learning: verbal information, intellectual skills, cognitive strategies, motor skills and attitudes. Different internal and external conditions are necessary for each type of learning. For example, for cognitive strategies to be learned, there must be a chance to practice developing new solutions to problems; to learn attitudes, the learner must be exposed to a credible role model or persuasive arguments.
Events Descriptions
Opening Actions  
Gain attention Trigger the motivation behind the learner's desire to learn
Inform learner of objectives of material Provide a comfort zone of information the learner can expect to learn
Stimulate recall of prior learning Assist learner in retrieving previously learned information upon which to build new learning.
Instructional Actions  
Present stimulus material Allow the learner to select the information to learn.
Provide learner guidance Assist the learner in encoding information.
Elicit performance Allow learner to respond to newly acquired information.
Provide feedback Reinforce the learning.
Assess performance Offer feedback in terms how how learner met the objectives.
Closing Actions  
Enhance retention and transfer Provide opportunities or examples of opportunities where learner can apply knowledge within his or her everyday life.

Harold Stolovitch and Erica Keeps offer assistance when designing a training session. The Training Session Planning Sheet, found on the ISPI web site, offers a model for structuring a learning session.

The basics behind instructional design include:

  • Dividing the material into learnable pieces.
  • Sequence the material into order that is logical for the learner, not necessarily the designer.
  • Build within the learner an interest in the subject.
  • Organize the objectives of the instruction.
  • Stimulate the learner to build on prior knowledge.
  • Create exercises or activities to allow the learners to explore the topic within a safe environment.
  • Summarize what should have been learned and use these summaries to lead to the next piece of instruction.
  • Offer ideas as to how the learner can apply this new knowledge to their everyday activities.

Mager's Writing Instructional Objectives

An instructional objective is a statement written in behavioral terms that describes what each student will be able to do upon completion of training. Each learning objective must contain the following:

Performance statement - describes what the student must do to complete the objective. Each performance statement must contain an action verb and the object of that action.

Condition statement - The condition statement is that portion of the objective that describes the conditions under which the performance of the objective will be performed. Condition statements fall into one of these categories.

  • What the student will be provided.
  • Restriction placed on the student
  • Special conditions which occur on the job.

Standard statement - The standard statement is that portion of the objective, which describes the level of the student performance necessary to successfully complete the objective. The standard is also described as the criterion such as speed, accuracy, quality, and directing.

Joe Harless' Front-end Analysis

The primary goals of FEA are to identify areas where improvement has high worth and to find the problems that are causing the most significant loss. Keep asking ‘why” and dig deep to identify the root cause of problems. Don’t stop short. To meet these goals, Harless developed 13 “smart questions”.

Broader Questions 13 Smart questions
Is there really a problem? 1. Do we have a problem?
2. Do we have a performance problem?
3. How will we know when the problem is solved?
4. What is the performance problem?
Is it worth addressing? 5. Should we allocate resources to solve it?
What to do about it? 6. What are the possible causes of the problem?
7. What evidence bears on each possibility?
8. What is the probable cause?
9. What general solution type is indicated?
10. What are the alternative subclasses of solution?
11. What are the costs, effects, & development times of each solution?
12. What are the constraints?
13. What are the overall goals?

Joe Harless’ development of the analysis process defined this critical component of HPT and contributed greatly to the shift from IT to PT. Harless stated “perhaps the most noteworthy event that has occurred as a result of the paradigm shift to performance – and the incorporation of front-end analysis – has been the development of the field of performance”.

Kaufman's Organizational Elements Model

Roger Kaufman’s Organizational Elements Model (OEM) consists of five parts: inputs, processes, products, outputs, and outcomes. Every organization, whether it be an educational or business setting, is made up of these five elements. The OEM is a framework for organizations to relate organizational efforts, organizational results, and societal payoffs or consequences (Cost-Consequence Analysis, 90). The OEM may also be divided into two different levels. The first level shows "What Is" and the second level shows "What Should Be".

  Input Process Product Output Outcome
What Is          
What It Should Be          

 

 

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